23 Apr Reputation Management
Reputation Management-Do you check the online reviews for your business? You should! 4 out of 5 people change their mind about a purchase after reading a negative review. And the more positive reviews that you have, Google will rank you higher.
7 out of 10 people will click on the negative comments before they will go to your site. What is your reputation strategy?
You need to follow-up on the negative reviews. Try to get customers to post positive reviews. Have iPads, or computer access in your business for customers and ask them to sit down and write a review for your business.
Create content on your website, be pro-active when it comes to reputation management. It only takes one comment, one post, one negative review to do damage to you and your business.